Structured Cabling
Structured cabling is an infrastructure that’s made up of smaller, standardized elements. AFL understands the complex issues involved in planning, installing and maintaining network communication systems. With our expertise and experience, AFL provides our customers with the commitment that the telecommunications infrastructure, no matter how complex, will be designed, constructed and installed to meet current and future requirements.
Structured cabling provides the critical backbone of a communication system. You can install structured cabling systems in a building or across a campus. It’s this kind of network cabling that can support all of the rapidly-advancing technology coming to the workplace. Since the advent of personal computers, the introduction of laptops and VoIP calling systems, the demand on a business’s cable network has only grown. In the past, point-to-point cabling was used, which meant every piece of hardware used its own cable. The cabling literally ran from point to point. This would lead to a jumbled mess of wiring and cables that could be accidentally unplugged or present a safety hazard for tripping. To accommodate the rising need for speed and more bandwidth, structured cabling systems came into use and are now the best solution for a business’s network.
Structured cabling systems are a kind of network cabling solution that organizes your infrastructure. The beauty of structured cabling is that it helps to future-proof your business by accommodating any new hardware you add while supporting the increasing amount of data businesses use every day. It makes things much easier to manage as your business grows. To help you understand structured cabling systems, we’re taking a deep dive into what they are, how they work and how you can use structured cabling systems at your business to maximize your ROI.
Why ICON..?
- Standard services
- Customized solution
- Assured commitments
- Guaranteed quality
- Unique presence
- Expertise young team
Features
- 99.7% uptime guarantee
- Proactive monitoring
- Purity guaranteed
- Dual backhaul support
- Extensive peering
- Symmetric upload and download
- QoS
- Optimal latency
- Affordable cost-effective
- 24/7 service support
To provide product and services in the area of IT solutions
Our Performance
On-time notifications
We’re excited to announce that icons is one of the companies to have fully integrated the one-time notification feature for Messenger! It opens a lot of potential for new Messenger campaigns and we can’t wait to show it to you.
On-site and remote support
Onsite support is a team embedded in the company’s organizational structure. On the other hand, remote support is the control of IT tools that are not physically located inside your company.
24/7 service support
24/7 support means we provide to customers can get help and find answers to questions as soon as they come up—24/7 and in real-time.
FAQ's
What is your tech support like?
What are the support hours? Are they level 1 (L1) technicians, or are they L3 and understand complex systems? How many calls or escalations does it take before you get a resolution? You should have a good understanding of how the company has performed at handling past issues before they’re handing yours.
All icon support experts are trained level 3 technicians and walk you through step-by-step troubleshooting 24/7 no matter how small the issue.
Are speeds guaranteed?
There’s a reason you see “up to” beside listed speeds on an advertisement. When choosing your internet provider, make sure you read the fine print and understand what speeds you can realistically expect. Don’t get caught off guard after you’ve already signed. Icon fibre internet is a dedicated connection, so when we say 1000 mbps symmetrical, we mean 1000 mbps symmetrical.
Do you have a Service Level Agreement (SLA), and if so what is it?
An SLA outlines a company’s quality commitment. Network expectations like downtime, latency, and jitter are addressed to ensure performance levels are met. If your revenue is dependant on connectivity, you want to feel confident that you’re getting a reliable connection. Icon offers an industry-leading 99.99% SLA, so your business is assured performance and guaranteed uptime.
What is your Mean Time to Repair (MTTR)?
In the event of an outage, how long will it take the internet service provider to get your network back up and running? For comparison, typical DSL connections take 24-48 hours to repair. Unfortunately, many companies will only tell you how long it takes before you get a response – never mind a resolution. Icon has a 4-hour MTTR in the unlikely event that your business experiences downtime.
Where is your support team based?
Make sure you aren’t going to waste time on hold for a technician that can’t walk you through every step of the way. Icon “no-holds” tech support is Indian-based and works with you each step of the way. No more waiting on hold; as soon as you call we’ll start fixing your problem.
Are there any other fees?
Installation costs, gateway costs, cancellation fees, and any cross-connect fees may be hidden in the fine print. Before signing a contract, be sure you’re aware of the cost breakdown. Icon is proud of our transparent billing practices.
Can issues be resolved remotely?
Though technically an add-on, you can save your IT team a lot of headaches by letting your ISP manage your router, connectivity, failover and more. Icon provides a full suite of managed services so you can leave the work to us.
Testimonials
What People are Saying
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